Paskon Warranty Management Solution – 


Paskon Warranty Management Solution for Energy will bring to you a vast range off experience from having worked with all the major OEMs and power industries like thermal, hydro, solar, nuclear, etc. PWMS for energy employs a best practice policy for all aspects of warrant and claim management.   PWMS for energy is dedicated to provide support and immediate assistance to claims or managing warranty for machines and parts. 

Key Industry Trends

1) Fast warranty claims from OEM to power industries 

2) Repair warranty request or claim for machines, equipment, generator, turbines, boilers and pumps, control systems, etc.

3) Better control and replacement of defective parts under warranty

4) Early warning to OEM if any parts are problematic

5) Uniquely-designed solution for power and energy industries

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Business Challenges

1) Unique Solution

2) Zero down any leakages or breakdown

3) Defects visibility

4) Recovery of costs from OEM/ supplier

5) Lack of integration among various systems of OEM, Suppliers etc.

6) Non-availability of analytical and predictive analytical reports

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Solution Overview

1) Leverages Paskon's sound industry experience and industry expertise

2) Reports and analytics are delivered on the SAP HANA ® platform to boost real time solutions

3) Simple and rapid implementation for a modular, scalable and cost effective solution

4) Integrates seamlessly with multiple sources of manufacturers and suppliers

5) Simplified data integration

6) Predictive analysis – Equipped with customizable and ready models with early warning mechanism

7) Risk analysis

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Solution Process

1) Secure, multi-channel complaint/issue/claims collection module

2) Claim processing, analysis and exception handling

3) Warranty management – Rules and policies

4) Repair order, diagnostics and decisioning

5) Return of parts and tracking

6) Recovery from OEM or supplier

7) Settlement and recovery to power industries

8) Warranty analytics and reporting

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1) Enables timely processing of claims, which leads to reduced costs.

2) Enables reduction in service and maintenance costs.

3) Improved planning, forecasting and financial close process.

4) Enables real time analytics tools for effective diagnostics and root cause analysis.

5) Predictive analytics for faster corrective actions.

6) Automation in part returning process

7) Flexible implementation process

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